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THE BORING (BUT IMPORTANT) BITS
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YOUR TERMS AND CONDITIONSThese Terms and Conditions apply to all contracts entered into by Gold Digger Mcr By browsing this website and placing your order with me you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately. PERSONAL INFORMATION Your submission of personal information through this website is governed by my Privacy Policy. DUTIES AND TAXES Duties and taxes for international orders will be due upon delivery and are the customers responsibility. Gold Digger Mcr will not be held liable for any international duties, taxes and customs charges but I can offer advice on approximate costs to you if needed, please get in touch. Gold Digger Mcr is not responsible for any delays caused by destination customs clearance processes. RETURNING AN ITEM Please get in touch with me to request a UK return and I will provide you with the delivery details. For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to me. Items must be sent by Royal Mail Special Delivery. I do not accept returns on sale items or items that have been altered (including resizes) by me or by you. GUARANTEE I do not offer any guarantee past the point of sale. My items are sold as seen. All of my pieces are at the very least pre-owned and most of them are vintage or antique. This item is not brand new and as such, will not look brand new. Please expect signs of wear to include kinks in links, surface wear to gold, scuffs to stones and accept this as part and parcel of buying second hand jewellery. I will be as clear as I can with item descriptions and condition statements and aim to make sure you are aware of any potential defects before you buy. Please study the photos carefully as they form part of the condition statement.
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SHIPPINGUK CUSTOMERS Shipping within the UK is by Royal Mail Special Delivery and is £10. This service insures your jewellery up to £2000 and normally delivers within 24 hours. I aim to ship your items within 2-3 working days from the point of order but more often than not, I will ship on the day of purchase providing your order is placed by 1pm. OVERSEAS CUSTOMERS Overseas shipping is by DHL Express only. Delivery to the US and Europe is £25. Shipping to Canada, Asia, Australia and the rest of the world, is £45. This service is fully insured for up to £4000 and normally delivers within five working days from the date of collection by DHL. As per the terms and conditions set out above, please expect to pay import tax. I don't know what this will be, you will need to find this out if you are unsure. All antique items will be marked as such with the relevant commodity code. If an item is refused because of an unwillingness to pay your tax, a refund will not be given. I aim to ship your items within 2-3 working days from the point of order.
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RETURNS - UK ONLYI hope that you love your piece but if you decide to return it, please inform me within 3 days of receipt and return to me within 14 days of receipt in line with your statutory rights. Once I have received your returned item and inspected it, I will refund you the cost minus postage costs. Items must be unworn and in their original packaging. If I believe that the item has been worn, tampered with or altered in any way, I will inform you of this and a refund will not be given. Please contact me for the return address and please ensure that you return the item using a tracked and insured service. The item belongs to you until I have signed for it. Refunds are processed Monday - Friday and not over the weekend. If you return an item and it reaches me on Saturday, your refund will not be processed until Monday. Please allow 14 days for your refund to clear once it's been processed. Items that are resized or adjusted by me on instruction from you prior to dispatch are not eligible for a return or refund. You are responsible for your return shipping costs in all instances apart from when the product is not as described by me.
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GUARANTEEAs with any second hand item you buy, my items are not guaranteed past the point of sale. I aim to buy pieces that you will be able to wear for many years and I will always make you fully aware of any defects in the listing. Every item sold is fully checked for gold content, authenticity, durability and cleaning and polishing is carried out as standard. The photographs form part of the description of each item so please examine them carefully and if you have any questions, please get in touch. If an item that you have bought from me becomes faulty after wear, please get in touch and I'll aim to advise.
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